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TheStreet.com Network FAQ
This Frequently Asked Questions section provides general information about TheStreet.com and its network of sites. We also have more specific FAQs on these topics:
What is your network of sites? Our flagship site TheStreet.com, available at no charge, offers news, personal finance features, corporate analysis, a full suite of data and research tools and access to selected commentary from popular columnists. RealMoney.com, a subscription-based sister site to TheStreet.com, features real-time commentary from columnists such as James J. Cramer, Helene Meisler and Gary B. Smith. The site offers other special features including Trading Diary and Trading Ideas, continuous real-time journals, and the Columnist Conversation, a message board in which our columnists provide their take on the day's news. StreetInsight.com, is where hedge fund and buy-side portfolio managers, analysts and traders provide investment ideas and market insights in real-time and online to our customer base of market professionals. These thought provoking and opinionated industry leaders discuss, debate and challenge each other's security selection, trading criteria, market and geopolitical opinions and thought processes. If something is brewing on the Street, you can bet that you'll find this group of market professionals providing top-notch, action-oriented recommendations, insight and analysis. How much do you charge for TheStreet.com? Access to TheStreet.com is completely free. What does TheStreet.com offer beyond its network of Web sites? TSC also offers content for free on certain wireless devices, such as Web-enabled mobile phones (through a partnership with AvantGo), and the Palm handheld organizer (through a partnership with Palm, Inc.). Visit our wireless page for details. Do you offer an interactive tour of your site? Yes. Visit our TSC Tour to learn how to make the most of TheStreet.com.
SITE TOOLS AND FEATURESHow do I use your Tools/Quotes section? Visit our Frequently Asked Questions section in Tools/Quotes to learn about TSC's data and tools offerings. How do I use your search engine? You can type your term into the Search Articles box on the top of any page and retrieve stories from TSC's extensive archives. We offer readers two options on our search page for looking up features on TheStreet.com: simple search and advanced search. Advanced search allows you to search by author, date range and ticker symbols, in addition to the normal text search. How do I search by date? Use the "date range" feature in advanced search. This allows you to select the dates within which you'd like to search. How do I search by author? Use the "author" feature in advanced search. This menu provides a list of reporters, columnists and other contributors. You can select the author whose work you're looking for. How can I find more help for using your search engine? You can find more help on our search help page.
Through My StockWatch you can monitor TheStreet.com and RealMoney headlines for up to 50 tickers in up to 5 StockWatches. Using My StockWatch you'll always know what TheStreet.com and RealMoney reporters and analysts are writing about the stocks you're watching. You'll also be able to search the archives for this information. How do I use My StockWatch? When you first want to use My StockWatch, click on the "Create your StockWatch" link found on the left side of any TheStreet.com or RealMoney page, near the search and quote lookup box. You can group your tickers together by sector, funds, etc. For example, you may want to monitor a group of technology stocks. Start by naming the StockWatch list "Technology" and then enter the tickers for the technology sector companies you wish to monitor. Click "Finish" to save the changes. You'll be taken to the Manage StockWatch page, where you can highlight your recently created StockWatch and click "View Results" to see all the recent headlines for that list. To add more StockWatches from the Manage StockWatch page, click "Create New." Then simply follow the directions above to name and enter tickers for your new StockWatch. I've created My StockWatch, but I can't read the articles in the results page. Why?
My StockWatch lists articles from both TheStreet.com and RealMoney. It is possible that some of the articles in your results are from RealMoney. You need an active subscription or a free trial to gain access. Each article that requires a subscription is indicated by a How do I add more StockWatches? To add a StockWatch, click the "Manage My StockWatch" on the left side of any TheStreet.com or RealMoney page near the search and quote lookup box. Once on the Manage StockWatch page, click "Create New." You can group your tickers together by sector, funds, etc. For example, you may want to monitor a group of technology stocks. Start by naming the StockWatch list "Technology" and then enter the tickers for the technology sector companies you wish to monitor. Click "Finish" to save the changes. You'll be taken to the Manage StockWatch page, where you can highlight your recently created StockWatch and click "View Results" to see all the recent headlines for that list.
How do I update one of My StockWatches? How do I delete or add tickers? To update a StockWatch, click on the "Manage your StockWatch" link in the My StockWatch feature found on any TheStreet.com or RealMoney page, near the search and quote lookup box. From the Manage StockWatch page you can edit a StockWatch by selecting it from the list of your current StockWatches. This will bring you to a page where you can rename or add/delete tickers from that StockWatch. To add a ticker to a StockWatch, simply type a ticker or ticker(s) into the "Current Tickers" box and click the "Finish" button located at the bottom of the pop-up. To delete a ticker or ticker(s), highlight the ticker(s) you wish to delete and press delete on your keyboard. Then click "Finish" to save your changes. How do I delete a StockWatch from my current StockWatches? Click on the "Manage your StockWatch" link in the My StockWatch feature found on the left of any TheStreet.com or RealMoney page, near the search and quote lookup box. Select the StockWatch you wish to delete from the list. Click "Delete." You may delete one StockWatch at a time. Click "OK" at the prompt (you will be asked if you are sure you want to delete the StockWatch). How many stocks can I save in My StockWatch? You can monitor up to fifty stocks (tickers) in each of your StockWatch(es). How many StockWatches can I create? You may create up to five StockWatches. Can I change the order of the tickers in my StockWatch(es)? Yes. The order of the tickers is displayed exactly in the order that you entered them. If you would like to change the order, begin by clicking on the "Manage your StockWatch" link in the My StockWatch feature found on any TheStreet.com or RealMoney page near the search and quote lookup box. From the Manage StockWatch page you can edit a StockWatch by selecting it from the list of your current StockWatches. This will bring you to a page where you can add/delete tickers from that StockWatch. Add, delete and re-order the tickers listed in the "Current Tickers" box and click "Finish" to save your changes.
Why can't I find certain articles from last week in My StockWatch results page(s)? My StockWatch automatically shows headline results for one day. To search further back in the archives for stories older than one day, simply type over the "1" shown in the textbox at the top of the StockWatch results page with the number of days back you wish to search. You may enter up to 999 days in this field. My favorite reporter wrote about a company that I monitor in one of My StockWatches. Why can't I find her article in my results page(s)? My StockWatch automatically shows headline results for one day. It is possible that the article you're thinking of is older than one day, so you may need to search further back. To do this, simply type over the "1" shown in the textbox at the top of the StockWatch results page with the number of days back you wish to search. You may enter up to 999 days in this field. My StockWatch(es) always displays the headlines sorted by ticker. Can I sort chronologically? Yes. Click the text link that says "Sort by Date" at the top of the results page. This will re-sort your results by date, showing the most recent headlines at the top. The results page defaults to sort by ticker. Can I view results for more than one StockWatch at a time? No. Currently, My StockWatch only shows results for one StockWatch at a time. Can't find the answer to your question? Click here to visit our Tech Support help page or call our Customer Service Department at 1-866-321-TSCM (8726) Monday-Friday, 8 a.m.-6 p.m. EST; or outside the U.S. and in Canada, call 1-212-321-5200.
Do you have a dictionary of terms used on your site? Visit the TSC Glossary in our Investing Basics section to look up common investment terms. How can I research a stock or fund on your site? Our Tools/Quotes section offers quick quotes on stocks, options and funds, financial statements, company profiles, earnings estimates, SEC filings and charts. How do I find out the backgrounds of your journalists? To read bios of our journalists, please go to our Who's Who in the Newsroom section of the site. How can I write to my favorite author? You may click on the author's byline right underneath the article's title to email him or her directly. Do you publish letters to the editor? TheStreet.com publishes selected emails received by the publication and our staff members in the Letters section. To send an email intended for publication, email us and include your full name and city. Do you have a schedule for when you post content? We can't provide a schedule, but our Latest Stories section provides a list of the most up-to-the-minute stories we've published. How often do you update your site? The site is updated continuously throughout the day, seven days a week. I see a mistake on your site. Whom do I contact? If you spot a mistake on the site, click here to send us an email. PREMIUM PRODUCTSTheStreet.com currently provides the following premium services: Subscribers receive email alerts from Jim Cramer throughout the week. Click here to sign up. How is Action Alerts PLUS different from the columns that Jim Cramer writes on RealMoney.com? Action Alerts PLUS is a premium service dedicated solely to Jim Cramer's in-depth investment ideas. Each issue of Action Alerts PLUS provides you with exclusive access to Jim Cramer's specific action-oriented investment ideas and mid-to-long term stock picks throughout the trading week. Because you receive Action Alerts PLUS via email, you'll know immediately which stocks Cramer is buy and selling and most importantly why he is making these moves. Action Alerts PLUS is so unique because it includes the detailed information about Jim Cramer's trades and the rationale behind them. You won't find this content anywhere else. Click here to sign up. How do I find past issues of Action Alerts PLUS? The most recent issue and past archived issues of Action Alerts PLUS are available for subscribers on the Action Alerts PLUS Web site. Click here for the archives. Why can't I view Cramer's portfolio? Our research has shown that applications such as Norton Internet Security or
Ad Subtract Pro, when not properly configured to allow content from the
www.bigcharts.com domain, can prevent you from seeing some of our pages. You
can verify this by temporarily disabling all such applications after which,
the portfolio page(s) should load properly.
http://www.thestreet.com/norton For an Ad Subtract Pro example, click here: http://www.thestreet.com/adsubtractpro
Subscribers receive email reports from Helene Meisler for each trading day. Click here to sign up. How is TheStreet.com Top Stocks different from the columns that Helene Meisler writes on RealMoney? TheStreet.com Top Stocks is a premium service dedicated solely to Helene Meisler's sophisticated approach to technical analysis and trades. Each issue of TheStreet.com Top Stocks provides you with exclusive access to Helene Meisler's stock picks that are designed to achieve profits in shorter time frames. Because you receive an edition of TheStreet.com Top Stocks for each trading day, you'll be the first to know which stocks Helene believes might achieve high profits. You won't find this content anywhere else. Click here to sign up. How do I find past issues of TheStreet.com Top Stocks? The most recent issue and past archived issues of TheStreet.com Top Stocks are available for subscribers on the TheStreet.com Top Stocks Web site. Click here for the archives.
Subscribers receive a daily newsletter from Master Swing Trader Alan Farley. Click here to sign up. How is The Daily Swing Trade different from the columns Alan Farley writes on RealMoney.com? The Daily Swing Trade is a premium service dedicated solely to Alan's in-depth swing trading analysis and, most importantly, his exclusively selected stock picks. Each issue of The Daily Swing Trade includes Alan's hand-picked stock charts for the next trading day, which means it presents readers with the best opportunity to profit from Alan's unique swing trading techniques. Although Alan's RealMoney.com columns are insightful and useful, they are more high-level in nature and generally do not include specific trading ideas. In addition, The Daily Swing Trade is published every business day (compared to two to three times per week for Alan's RealMoney.com columns), which means readers can count on receiving a consistent report from Alan and know that they aren't missing out on any opportunities to profit from his analysis. Click here to sign up. How do I find past issues of The Daily Swing Trade? The most recent issue and past archived issues of The Daily Swing Trade are available for subscribers on The Daily Swing Trade Web site. Click here for the archives.
TheStreet.com Dividend Stock Advisor Diversity. Income. Stability. Dividend-paying stocks are one of the best ways to achieve all three-and TheStreet.com Dividend Stock Advisor is one of the BEST places to get those potentially profitable, long-term investing ideas. As a subscriber, you'll receive a newsletter every two weeks written by David Peltier, a financial analyst at TheStreet.com. Dave manages the Model Portfolio of approximately15 dividend-paying stocks, which are carefully chosen for strong fundamentals and high yields; writes exclusive features like the "Dividends in Play" section, featuring in-depth research on income-generating stocks with strong potential for capital appreciation over the mid- and long-term, and recommends at least 1 stock pick a month. This content is unavailable anywhere else. Click here to sign up. How do I find past issues of TheStreet.com Dividend Advisor? The most recent issue and past archived issues of TheStreet.com Dividend Stock Advisor, formerly known as The Save Safe Plan, can be accessed by subscribers on TheStreet.com Dividend Stock Advisor web site.
Subscribers receive timely newsletters from TheStreet.com's Short Advisor team featuring advice on you how to profit from overvalued stocks when their prices begin to decrease. Click here to sign up. How will TheStreet.com's Short Advisor Team's insight be different from their columns on TheStreet.com and RealMoney.com? When you're a subscriber of TheStreet.com's Short Advisor, you will you have the process and recommendations from a team of experts totally focused on bringing you the companies with overvalued prices ready for declines, and you'll be getting the information in a timely fashion via email. Inside each email, you'll find the individual team members' best shorting ideas, along with their plan of implementation. Should market conditions dictate, you'll receive interim emails with changes, new opportunities and updates not found on our other networks of sites. Click here to sign up. How do I find past issues of TheStreet.com's Short Advisor? The most recent issue and past archived issues of TheStreet.com's Short Advisor are available for subscribers on TheStreet.com's Short Advisor web site. Click here for the archives
TheStreet.com Stocks Under $10 TheStreet.com has developed a portfolio of stocks under $10 with subscriber only email alerts containing precise information of what stocks they are trading, what price and before they execute the trade for their model portfolio. Here is how it works; every trading day, TheStreet.com Stocks Under $10 team scans the universe of stocks priced under $10 and screens for the very best opportunities using fundamental analysis, management quality, technical analysis and their own unique screening methodologies. When they identify a stock they think meets their criteria they email an alert with commentary, containing their recommendation. Click here to sign up.
Subscribers receive a weekly newsletter from investment expert Bob Faulkner. Click here to sign up. How is The Telecom Connection different from the columns Bob Faulkner writes for RealMoney.com? The Telecom Connection is a premium service dedicated to Bob Faulkner's in-depth analysis and knowledge of the communications industry. The Telecom Connection includes his invaluable insight into new developments in this arena, as well as some other areas of technology as appropriate. Bob gives readers his best ideas on how to invest in the companies in this area, and then tracks these picks through the model portfolio and updates readers when there's important news on these stocks. Although Bob's RealMoney.com columns are also incisive and useful, they are more generic and generally will not include specific trading ideas. The Telecom Connection will be published every Wednesday, covering the broad market as well as particular companies that make up Bob's model portfolio. Click here to sign up. How do I find past issues of The Telecom Connection? The most recent issue and past archived issues of The Telecom Connection are available for subscribers on The Telecom Connection Web site. Click here for the archives.
Subscribers receive email reports from Jeff Cooper every business day containing daytrading and swing trading recommendations. Click here to sign up. How do I find past issues of The Trading Reports? The most recent issue and past archived issues of The Trading Reports are available for subscribers on The Trading Reports Web site. Click here for the archives.
What is value investing? Value investing is the process of finding stocks that trade for less than their intrinsic value, as determined by financial statements. Value investors typically focus on specific metrics, such as price-to-earnings (P/E) ratio, and look for stocks trading below their peers on a relative basis. What type of stocks are typical value investments? Value stocks can be found across all sectors and market capitalizations. Additionally, many companies identified as "turnaround" candidates make compelling value investments. What is David Peltier's time horizon for stocks recommended in The Value Investor? David will typically recommend a holding period of anywhere from 1-3 years. However, he will certainly take profits on certain positions and buy additional shares of positions that he believes in. Click here to sign up.
For help and frequently asked questions about our chat series, please click here. TheStreet.com's IndicesWhat is TheStreet.com Internet Sector Index? Read our Frequently Asked Questions about this index to learn more. What is TheStreet.com E-Commerce Index? Read our Frequently Asked Questions about this index to learn more. What is TheStreet.com E-Finance Index? Read our Frequently Asked Questions about this index to learn more.
What is TheStreet.com New Tech 30 index? Read our Frequently Asked Questions about this index to learn more.
For the BeginnerI'm new at trading stocks. How can your site help me get started? TheStreet.com's Investing Basics section is designed for anyone who wants to learn more -- from novices to pros -- and includes our weekly Q&As with readers, basic education on stock and fund investing and other helpful tools. Your site has too much information. How can I learn how to navigate it? Make the most of TheStreet.com by taking the TSC Tour. This tour shows you the highlights of our free hub and brings you up to speed on our latest improvements. What should I do with the information from your site? Our goal is simple: to arm you with timely market research and information before making your investment decisions, whether you're an options buff, technical trader, buy-and-hold stock-picker, mutual fund investor or simply a Wall Street watcher, we've got the news and analysis you need.
Do you give stock tips? As a news organization, TheStreet.com does not give investment advice, nor do we assess or guarantee the suitability or profitability of any particular investment or the potential value of any investment or informational source. You bear responsibility for your own investment research and decisions, and should seek the advice of a qualified securities professional before making any investment. Outside contributing columnists for TheStreet.com, including James J. Cramer, from time to time write about stocks in which they or their firms have a position. In such cases, appropriate disclosure is made. Jobs, Links and AdvertisingI love your site. How can I find out about employment? Our Jobs at TSC page offers information on job openings and how to apply. Do you offer corporate discounts? Yes, we offer discounts on bulk subscriptions of 50 or more. For more information, please contact Bill Collins via email. I would like to post a link from my site to yours. What do I do? You may post links to our site, but you may not use our logos or any endorsements from TheStreet.com. I would like to distribute copies of an article to my class or group. Do I need permission? Yes. For bulk reprints, please contact Brad Glouner at Reprint Management Services at (717) 399-1900 ext. 130, or via email at bglouner@rmsreprints.com.
How do I advertise on your site? Visit our online media kit for details. TERMS OF USEWhere can I learn about my rights and responsibilities as a user or a subscriber to your sites? You can read our terms of use here. How do you treat personal and other information you collect about me? You can read our privacy policy here. Where can I find corporate information about TheStreet.com Inc.? Visit our Investor Relations section for information on TheStreet.com, Inc. Do your journalists trade stocks? No, members of our editorial staff are not permitted to hold positions in individual stocks, other than stock in TheStreet.com, Inc. Please read our Conflicts and Disclosure Policy for details.
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